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FAQs & Important Info
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What is the Excal-1?The patent pending, TYCAL ExCal-1â„¢ is the safest tool to control the casing from the V-Door to connection and the fastest thread protector removal tool.
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I have some questions, how do I contact your company?"There are three ways to contact us: By Phone: 989-824-0153 By Email: info@tycalltd.com Online
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How do I place an order?Submit our online form or call us at 989-824-0153.
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What is the price of the Excal-1?To obtain pricing information, please contact us by calling 989-824-0153 or by submitting our online form. A sales representative will contact you to discuss pricing.
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Is there a warranty?Yes! Your TyCal Excal-1 will come with a Standard 60-day Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal commercial use and conditions, for a period of sixty (60) days from the original invoice date.
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Are there any warranty exclusions?Our products are designed to be used correctly and with care for the purpose for which they are intended. No liability is accepted by TyCal LTD for incorrect use of any of our products, and TyCal LTD cannot be held responsible for any damage to personnel, property or equipment when using the tools. Incorrect use will invalidate the warranty.
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Click here to ready our disclaimerDisclaimer: Our products are designed to be used correctly and with care for the purpose for which they are intended. No liability is accepted by TyCal LTD for incorrect use of any of our products, and TyCal LTD cannot be held responsible for any damage to personnel, property or equipment when using the tools. Incorrect use will also invalidate the warranty.
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Who pays for shipping and handling?The customer pays for all shipping and handling cost.
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